Refund policy

All sales are final. Due to the limited, small-batch nature of our collections, we do not accept returns or exchanges once an order has been delivered. Please review sizing, measurements, and product details carefully before completing your purchase — our team is happy to answer questions at hua@huabeijing.com prior to checkout.

Damaged, defective, or incorrect items
If your order arrives damaged, defective, or is not what you ordered, please contact us at hua@huabeijing.com within 7 days of delivery with your order number and photos of the issue. We will review each case individually and, where a defect or fulfillment error is confirmed, offer a replacement or refund at our discretion.

Refund method and timing
Approved refunds will be issued to your original method of payment within 10 business days of approval. Please note that your bank or card provider may require additional time to post the refund to your account.

Non-returnable circumstances
We are unable to accept returns or offer refunds for change of mind, incorrect size selected at checkout, or normal wear and variation in handcrafted materials (including natural variation in dye, weave, or silk lining, which is characteristic of the piece rather than a defect).

Questions
For any questions about this policy, contact us at hua@huabeijing.com.